frequently asked questions

what can I expect during the first session?

During your first session, we will explore the factors that have led you to seek therapy and work together to set goals and create a plan for effectively utilizing our time together. You will also have a chance to tell a bit about your story and the events that have influenced you today.

how does confidentiality work?

Briefly, everything said during a therapy session is completely confidential, with three exceptions:

  • if a child is being sexually or physically abused or neglected

  • if you are in imminent risk of harming yourself

  • if you are planning on harming another person

how long would I be in therapy?

The number and duration of therapy sessions vary for each person and depend on various factors. Therapy is a cooperative and ongoing process that is discussed and adjusted during treatment. The therapist can suggest recommendations, but ultimately, the client decides on the frequency and length of treatment that will best meet their needs.  

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what are the rates, and do you accept insurance?

Insurance is not accepted. Please visit this page for more information.

where are the sessions held?

Children ages 5-11 can only be seen in person. Adults and adolescents 12-17 can choose virtual or in-person sessions if available. ​​

how long is each session?

45 minutes

are sessions held on weekends?

Sessions are held Monday-Thursday between 9 am-6 pm. Please inquire about current availability.

important note

Clients who are actively suicidal and homicidal, have an active eating disorder and/or active substance use disorder cannot be appropriately accommodated at BACC. These issues need a higher level of attention and care, which may involve additional time each week for sessions with a therapist or program with specialized expertise in addressing these particular concerns.

good faith estimate

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

Under the law, health care organizations need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. 

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.  This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

  • Make sure your health care organization gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care organization, and any other organization you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.